Privacy policy
This page explains what happens to the details you send us through the form on this website.
Last updated: November 2026
Who is responsible
Marbella HVAC, 29601 Marbella, Málaga, Spain is responsible for the personal data collected through this website.
What we collect
Only what you type into the quote form: your name, your phone number, your email address if you give one, where the property is and a description of what you need.
Why we use it
To reply to your request and prepare a quote. The legal basis is that you asked us to take steps before entering into a contract (Article 6.1.b of the GDPR). We don’t use your details for marketing and we don’t sell them.
Where it goes
The form sends your request to our team through Telegram, a messaging service, so that an engineer can call you back. The website is delivered through Cloudflare. Both act as our service providers.
How long we keep it
For as long as we are dealing with your request. If no work follows, we delete it within twelve months. If you become a customer, we keep invoices and job records for as long as tax law requires.
Cookies
This website doesn’t use analytics or advertising cookies. Cloudflare may set a strictly necessary security cookie.
Your rights
You can ask to see, correct or delete your details, to restrict or object to their use, or to receive a copy of them. To do so, write to us through the contact form. You also have the right to complain to the Spanish Data Protection Agency (www.aepd.es).